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    rzhou168
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    Just Purchase VIP Subscription (Basic) but the Recording Limit is still 3 minute

    Views : 313 Replies : 1 Likes : 0 2019-10-26 18:59 #1

    Just purchased VIP subscription (Basic), however, the recording time is still within 3-minute limit.  Not sure why?

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    Just Purchase VIP Subscription (Basic) but the Recording Limit is still 3 minute
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    Ada Reed
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    2019-10-28 22:30 #2

    Dear User, please direct click the refresh button at the account interface to udpate the account status. Or you can log out the existing account first and relaunch the program, then log into the account with the email you used to purchase the VIP and the correspondent password. Thank you very much!

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