Home › Screen Video Capture › Selecting external sound source

Create New Topic Post Reply
  • Selecting external sound source
    Post Reply
    avatar
    David
    Participant
    Member
    Threads : 2
    Replies : 0

    Selecting external sound source

    Views : 472 Replies : 1 Likes : 0 2019-04-10 20:27 #1

    I have an Apogee external sound DAC which I have selected as the sound source. However I hear no audio recorded from this device. How do I correct this?

    Reply
    Selecting external sound source
    Post Reply
    avatar
    Ada Reed
    Keymaster
    Moderator
    Threads : 42
    Replies : 838
    2019-04-15 00:51 #2

    Dear User, which screen recording program you are using? ApowerREC or Apowersoft Screen Recorder Pro? Please plug in the device before launching the program and select the correspondent device name under sound settings. Meanwhile, if you are using it on windows 10, please check the sound settings on your PC and see whether this device is the default one on your system, then right click the default device and choose to check “Properties”, next, uncheck the exclusive mode option and restart the PC. And try out the program again.

    If it still doesn’t work, please contact support@apowersoft.com directly and the customer service will help you with it from there. Thank you!

    Reply
reply to: Selecting external sound source
Advanced mode

You must be logged in to reply to this topic.

Message must be 6 to 60000 characters.